SSK produces high performance baseball products of unsurpassed quality, unique designs and advanced technologies. Our bats, gloves and baseball accessories are simply exceptional. Just try them, and you will love SSK.
ALL Warranty items are ONLY repaired or replaced, and at our discretion. Please contact our customer service by calling 718.828.8103 (Monday through Friday during our regular working hours), or by emailing info[at]sskbaseballusa.com for more information.
WARRANTY ON PROFESSIONAL EDGE WOOD BATS
SSK offers a 45 day warranty from date of purchase on the Professional Edge wood bats. Warranty valid for online purchases on this website (sskbaseballusa.com)
We stand behind the quality of our Professional Edge Wood bats and any cracks or breaks that occur on the bat outside of the warranty area is voided.
Warranty Area = 1” from end of the barrel to beginning of the SSK logo.
Examples of misuse that will not be covered under warranty include, but are not limited to:
· Hitting anything other than baseballs
· Hitting dimple balls (batting cage balls)
· Slamming or smashing the bat down onto the ground
Important Note: This warranty is only applicable to SSK Professional Edge wood bats that were purchased directly from our website (sskbaseballusa.com) after May 7th, 2019. This warranty does not include youth models or the “SSK Made in Japan” wood bat line. We will replace at our discretion.
WARRANTY ON ALUMINUM BATS
1 year warranty from purchase date.
Warranty includes: Excessive denting (that makes the bat illegal for use), cracks, and end caps.
Non-warranty issues include: “No pop” or regular wear, scratches, paint chipping, grips, or modified bats in any way.
Important Note: In some cases aluminum bats are repairable. We will repair or replace at our discretion.
WARRANTY ON FIELDING GLOVES
6 month warranty from purchase date.
Warranty includes: Tears, rips, or breaks to shell or inside of glove.
Non-warranty issues include: Regular wear, lacing, or any modified gloves in any way.
Important Note: Limit 1 replacement per warranty period.
WARRANTY ON BATTING GLOVES
30-Day warranty from purchase date.
Warranty includes: Rips or tears (manufacturing defects only).
Non-warranty issues include: Regular wear, or any modified gloves in any way.
WARRANTY ON CUSTOMIZED PRODUCTS
SSK Baseball USA offers a Limited Warranty on all Customized products. Please contact our customer service by calling 718.828.8103 (Monday through Friday during our regular working hours) or by emailing info[at]sskbaseballusa.com for more information.
Important Note: We are not responsible for any customer mistake on custom products.
SSK Baseball USA does not offer a Warranty on the following items:
• Wood Bats, except SSK Professional Edge series
• All Apparel
• Outlet or closeout “final sale” items